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Returns Policy

Thank you for shopping at www.petersonstools.com. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return your item:
1. Must be unused and in the same condition that you received it.
2. Must be in the original packaging.
3. Needs to have the receipt or proof of purchase.

All items should be returned to:

Petersons
9 Rathdown Close
Lissue Industrial Estate West
LISBURN
Co Antrim
BT28 2RB

Any special order items cannot be returned for credit.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund via your or original method of payment.
You should receive the credit within 14 days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, do not hesitate to contact us on +44 (0)28 9262 0300 or via www.petersonstools.com.